Terms & Conditions
Day One Gifting
Effective Date: August 20, 2026
Last Updated: August 20, 2026
Welcome to Day One Gifting. These Terms & Conditions govern your use of the Day One Gifting website and your interactions with our services. By accessing our website, submitting a quote request, or engaging Day One Gifting for services, you agree to these Terms & Conditions.
1. About Day One Gifting
Day One Gifting provides corporate gifting services designed to support employee onboarding, recognition, appreciation, milestones, wellness, leadership gifting, and other organizational gifting needs.
Gift packages may include curated products, custom packaging, company branding, personalized materials, recipient-specific elements, and other services based on the client's approved quote.
2. Quotes and Pricing
Information displayed on our website regarding packages, collections, products, or price ranges is provided for general planning purposes.
Submitting a Build Your Package form or requesting a quote does not create an order or guarantee pricing.
Final pricing may depend on factors including product selection, quantity, availability, customization, branding, packaging, shipping, delivery location, taxes, and requested turnaround time.
A custom quote will be provided for approval before an order is finalized.
3. Quote Validity
Quotes are valid for the period stated on the individual quote. Pricing and product availability may change after the quote expiration date.
If an expired quote is later accepted, Day One Gifting may issue an updated quote reflecting current pricing and availability.
4. Order Acceptance
An order is not considered confirmed solely because a client submits an inquiry, Build Your Package form, branding form, or quote request.
An order becomes confirmed after applicable approvals and required payment or deposit have been received and acknowledged by Day One Gifting.
5. Payments and Deposits
Payment requirements, including any required deposit, remaining balance, and payment deadlines, will be stated on the applicable quote, invoice, or Order & Service Policies.
Production, purchasing, customization, or fulfillment may not begin until the required payment or deposit has been received.
6. Product Availability and Substitutions
Products displayed on the Day One Gifting website, forms, proposals, photographs, or marketing materials are examples of the types of products that may be available.
Product availability is not guaranteed until an order is confirmed and sourcing is completed.
If an item becomes unavailable, Day One Gifting may recommend a reasonably comparable substitute consistent with the approved gifting concept and budget. Material substitutions affecting the overall nature or value of the package may require client approval.
Additional substitution details may be provided in our Order & Service Policies.
7. Customization and Client-Supplied Materials
Clients are responsible for providing accurate logos, artwork, names, addresses, messages, brand guidelines, and other customization information by requested deadlines.
Clients represent that they have the necessary rights or authorization to provide any logos, trademarks, photographs, artwork, text, or other materials submitted to Day One Gifting for use in their order.
Delays or errors resulting from inaccurate, incomplete, or late client-supplied information may affect production and delivery schedules.
8. Proof Approval
When applicable, Day One Gifting may provide digital proofs or other representations of customized elements for client approval.
Clients are responsible for carefully reviewing names, spelling, logos, colors, messaging, and other customization details before approval.
Once a proof has been approved and production has begun, changes may not be possible and may result in additional charges.
9. Turnaround and Delivery
Estimated turnaround and delivery dates are based on the scope of the project, product availability, customization requirements, quantity, shipping destination, and timely client approvals.
Unless expressly guaranteed in writing, estimated completion or delivery dates should not be interpreted as absolute guarantees.
Day One Gifting is not responsible for delays outside our reasonable control, including carrier delays, severe weather, supply disruptions, or other circumstances beyond our control.
10. Shipping Information
Clients are responsible for providing complete and accurate shipping information.
Additional charges resulting from incorrect addresses, address changes, returned shipments, or reshipping may be the client's responsibility.
For multi-recipient corporate gifting programs, clients are responsible for ensuring recipient information submitted to Day One Gifting is accurate and appropriately authorized for use.
11. Cancellations and Refunds
Cancellation, refund, deposit, and order-change requirements are governed by Day One Gifting's Order & Service Policies and any terms stated on the client's approved quote or invoice.
Because many orders involve specially sourced, personalized, branded, or customized products, certain payments or costs may become non-refundable after purchasing or production begins.
12. Intellectual Property
The Day One Gifting name, logo, website content, original graphics, written materials, package concepts, and other original brand materials are owned by Day One Gifting or used with appropriate authorization and may not be reproduced or commercially used without permission.
Client trademarks and branding remain the property of their respective owners.
13. Website Content and Product Images
We make reasonable efforts to accurately represent our products and services. However, photographs, digital mockups, screen displays, colors, dimensions, packaging, and product appearances may vary from actual finished products.
Images may also represent sample or previously designed gifting concepts and do not necessarily indicate that every pictured item is currently available.
14. Acceptable Website Use
Visitors may not misuse the Day One Gifting website, attempt unauthorized access, interfere with website operation, submit fraudulent information, or use website content in violation of applicable law or the rights of others.
15. Third-Party Services
Day One Gifting may use third-party providers for website hosting, payment processing, shipping, printing, customization, technology, or other business functions.
Use of certain third-party services may also be subject to the applicable provider's terms and policies.
16. Limitation of Liability
To the extent permitted by applicable law, Day One Gifting will not be liable for indirect, incidental, special, or consequential damages arising from use of the website or services.
Nothing in these Terms is intended to exclude or limit liability that cannot legally be excluded or limited.
17. Privacy
We handle information collected through our website and services as described in our Privacy Policy.
18. Order & Service Policies
Additional requirements regarding deposits, cancellations, refunds, substitutions, customization, turnaround times, shipping, and related order matters may be described in our Order & Service Policies.
Where applicable, the client's approved quote, invoice, and Order & Service Policies form part of the terms governing the specific order.
19. Changes to These Terms
Day One Gifting may update these Terms & Conditions periodically. Updates will be reflected by the Last Updated date displayed on this page.
Changes will apply prospectively as permitted by applicable law and will not retroactively alter agreed terms for an existing confirmed order unless agreed or legally required.
20. Contact Us
Questions regarding these Terms & Conditions may be directed to:
Day One Gifting
Email: day1sales@dayonegifting.com
Website: dayonegifting.com